OFFICE FRONT DESK – Rohlfs Chiropractic Care- Summit Woods
Part Time

Location: Summit Woods
Report to: Office Manager

Position Summary:
Responsible for all check in and check out functions of medical front desk, answering phones, scheduling appointments, and medical records management.

Position Responsibilities:

General
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs; reprioritizing work as necessary.
• Demonstrate knowledge and understanding of all office policies and procedures. Adhere to established facility safety requirements and procedures to ensure a safe working environment.

Specific Duties
• Meet and greet patients promptly, in a professional and courteous manner.
• Obtain patient information during office hours.
• Provide patients with required paperwork.
• Obtain copies of patients insurance cards, MCO identification cards.
• Verify patient insurance coverage is current and correct at each visit.
• Review patient label and chart contents for completeness and accuracy.
• Accurately scan insurance cards including front and back.
• Input patient information and register patient as needed.
• Schedule appointments (new, follow-up, reschedule) per physician protocol.
• Obtain referrals.
• Collect co-pays, co-insurance and self pay amounts at time of service.
• Handle all calls in a professional manner and direct to the proper individual.
• Run schedules.
• Open communication with physicians and clinical support staff.
• All messages must be addressed before the end of the day.
• All patient information must be entered into the system by the end of the day.
• Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.

Additional Duties
• Travel to other Rohlfs Chiropractic Care locations as necessary.
• Confirm and/or reschedule appointments when needed.
• Filing as needed.
• Saturday rotation.
• Additional duties as assigned by manager.

Education/Experience Required:
• Must have a high school diploma or equivalent.
• Must be friendly, courteous and have good communication skills when greeting patients.
• Ability to multitask in a fast paced environment.
• Previous experience working in a busy clinic or physician office is preferred.

Email resume to Rohlfschiropracticcare@gmail.com!

OFFICE FRONT DESK – Rohlfs Chiropractic Care of Wilmington
Part Time

Location: Wilmington, Ohio
Report to: Office Manager

Position Summary:
Responsible for all check in and check out functions of medical front desk, answering phones, scheduling appointments, and medical records management.

Position Responsibilities:

General
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs; reprioritizing work as necessary.
• Demonstrate knowledge and understanding of all office policies and procedures. Adhere to established facility safety requirements and procedures to ensure a safe working environment.

Specific Duties
• Meet and greet patients promptly, in a professional and courteous manner.
• Obtain patient information during office hours.
• Provide patients with required paperwork.
• Obtain copies of patients insurance cards, MCO identification cards.
• Verify patient insurance coverage is current and correct at each visit.
• Review patient label and chart contents for completeness and accuracy.
• Accurately scan insurance cards including front and back.
• Input patient information and register patient as needed.
• Schedule appointments (new, follow-up, reschedule) per physician protocol.
• Obtain referrals.
• Collect co-pays, co-insurance and self pay amounts at time of service.
• Handle all calls in a professional manner and direct to the proper individual.
• Run schedules.
• Open communication with physicians and clinical support staff.
• All messages must be addressed before the end of the day.
• All patient information must be entered into the system by the end of the day.
• Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.

Additional Duties
• Travel to other Rohlfs Chiropractic Care locations as necessary.
• Confirm and/or reschedule appointments when needed.
• Filing as needed.
• Saturday rotation.
• Additional duties as assigned by manager.

Education/Experience Required:
• Must have a high school diploma or equivalent.
• Must be friendly, courteous and have good communication skills when greeting patients.
• Ability to multitask in a fast paced environment.
• Previous experience working in a busy clinic or physician office is preferred.

Email resume to Rohlfschiropracticcare@gmail.com!